FAQ
Frequently Asked Questions
Is a referral from a doctor needed to get a massage from a Registered Massage Therapist?
A referral is not required. However some insurance companies require a doctor’s
note in order to claim your massage therapy treatment on your benefits.
What clothing do I wear for the massage?
It is recommended that you remove your clothes but keep on your undergarments. You will be draped with a sheet and blanket at all times and only the areas being treated at the time will be undraped. If you do not feel comfortable your therapist can do the treatment over top of your clothes however your treatment will not be as effective.
How often should I get a massage treatment?
Everyone’s needs and situation are different. When you come in for your first appointment your therapist will discuss with you how often you should come in for a treatment.
Can a minor come for a massage treatment?
Yes, a parent/guardian must fill out the health history form, sign waver and consent form.
How long a session should I book?
If this is your first session, or if this is concerning a chronic injury, strain or stiffness we recommend at least 60 minutes.
Will my massage be painful?
Contrary to popular belief, Massage Therapy does NOT have to be painful in order to be effective. However there are some techniques that can be painful depending on what you are having treated and what your goals are.
Your Massage Therapist will discuss this with you and communicate throughout the massage, making sure to work within your pain tolerance using a pain scale. At any time you can let your Massage Therapist know if it is too much and they will adjust their pressure.
Is your location wheel chair accessible?
Unfortunately we are not wheel chair accessible.
Do you do direct billing?
You will be sent an e-receipt to your email for easy online submission to your insurance provider. Unfortunately at this time we do not direct bill to your insurance company.